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Program Analyst (PCMM Coordinator)
Veterans Health Administration · Posted 8 days ago
On-site New York, NY $73K – $95K Apply by Jun 22, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
The Veterans Health Administration (VHA) has developed a Primary Care system that balances productivity with quality, access, and patient service. The Patient-Centered Management Module (PCMM) application is VHA's foundational database for vital information regarding primary care service delivery. The Program Analyst (PCMM) ensures that data input in primary care systems is accurate to properly determine the future needs of staff, PACT teams, and capacity
What You'll Do
- →Major Duties include but are not limited to: Ensures data input in primary care systems is accurate to properly determine future needs of staff, PACT teams, and capacity.
- →Reviews the identifications of PACT, the associated FTE, and space used as well as the management of patient panels through the mandatory and consistent use of primary care systems.
- →Awareness of the program needs and train and assist all users in primary care systems locally, the functionality and capabilities, and provide them with analytical background and recommendations.
- →Data collection, monitoring and maintaining provider profiles, monitoring panel sizes, oversight and collection of transmission errors, and review/rectification of incorrect patient assignments.
- →Prepares National, VISN, and Medical Center level reports, upon request using established computer programming routines.
- →Collects, complies, analyzes, and presents data regarding the integrity of the PCMM Package.
- →Assures training, implementation, monitoring, and evaluation of all administrative procedures related to PCMM operations and is the facility resource on all issues that related to the PCMM and the management of this critical database.
- →Primary responsibility for establishing and managing PCMM teams and positions set up for all primary/PACT teams.
- →Gathers information from the PCMM program and enrolls patients and selects the appropriate provider with the PCMM system.
- →Responsible for maintaining the integrity of the database within the PCMM system.
- →Maintains accurate enrollment information, conducts quality assurance reviews of the system data and corrects and notes discrepancies, disenrolls and reconciles veterans from multiple specialties and consult clinic to ensure proper calculations of enrolled veterans and staff within database.
- →Performs workflow assessments and optimizations and makes recommendations in clinical, administrative, education, and evaluation domains as needed.
- →Collaborates with team leaders, Clinical Managers, Providers, Nurses, Clerks, and the rest of the clinic staff, and is responsible for maintaining the PCMM database accurately and timely.
- →This includes routine, ongoing contact with national VHA PCMM meetings, committees, and conference calls.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: c3e28789-f194-4bfd-be8d-3e4c3c5eedcc
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