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Program Analyst, Health Operations Unit (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement · Posted 15 days ago
Hybrid Phoenix, AZ $0K – $150K Apply by Sep 30, 2026 Program Management ENTJESTJINTJISTJ OperationsHealthcare
Apply for this job → About the Role
The Health Operations Unit Program Analyst supports IHSC healthcare programs by analyzing operations, managing projects, and ensuring compliance with policies and accreditation. Responsibilities include data analysis, process improvement, and resource management. The role requires strong analytical, communication, and organizational skills. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
What You'll Do
- →DUTIES AND RESPONSIBILITIES: Assists the Chief of Health Operations with analytical functions and complex projects of the Health Operations Unit.
- →Assists Chief of Health Operations with the maintenance of the IHSC staffing matrix.
- →Briefs and advises Unit Chief on agenda issues in preparation for senior leadership meetings and represents the office at in absence of the Chief of HOU, as needed.
- →Obtain Level II Contracting Officer's Representative (COR) certification within 12 months of hire.
- →Defines and initiates HOU's projects and assigns project managers to manage, schedule, and oversee performance of component projects while working to ensure the ultimate success and acceptance of the program.
- →Maintains the Health Operations Field Continuity of Operations Plan.
- →Manages access to HOU's distribution lists and Information Technology (IT) folders to include the Health Operations SharePoint site.
- →Participates in policy making, planning/management decisions, and processes that impact operations of the unit.
- →Advises Unit Chief and Regional Health Service Administrators (RHSA) on policies and procedures that will impact the measurement of workload.
- →Works closely with IHSC unit chiefs to develop annual program levels.
- →Identifies health care initiatives and works with headquarters staff to secure funding for annual IHSC programs.
- →Collaborates with IHSC Medical Staffing Contract CORs to ensure contract metrics are in compliance with the Quality Assurance Surveillance Plan (QASP).
- →Reviews facility staffing plans and monitors staffing contract deficiencies; assists the CORs in monitoring the medical staffing contract vendor's corrective action plan.
- →Collaborates and assists RHSAs concerning Field Health Operations.
Requirements
- ✓REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Bachelor's degree in a health care related field, health care administration, financing, business or computer science.
- ✓Master's degree preferred, not required.
- ✓If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status.
- ✓This position will be required to perform clinical activities within the scope of clinical license in times of critical needs within the agency.
- ✓Maintains clinical professional skills via continuing education opportunities and aid in Temporary Duty support as needed.
- ✓Maintains basic readiness status.
- ✓Maintains Basic Life Support for Healthcare Providers certification.
- ✓Ability to exercise a high degree of independence, initiative, judgment, and follow-through on a broad range of sensitive, complex administrative tasks.
- ✓Flexibility and adaptability to sudden changes in schedules and work requirements.
- ✓Knowledge and skill in Microsoft Office programs.
- ✓Knowledge of ICE and IHSC, program policies and guidelines, operating procedures, and various departmental initiatives preferred, not required.
Personality Fit
Job ID: c7ea5a25-34f7-4c5e-b921-42baa3451ddf
Posted via USAJobs