Job Listing
Program Analyst-Facility Telehealth Technology
Veterans Health Administration · Posted 1 days ago
On-siteWest Palm Beach, FL$80K – $103KApply by Jun 4, 2026Management And Program AnalysisENTJINTJINTPISTJ
Apply for this job →About the Role
West Palm Beach VA Medical Center is looking for Facility Telehealth Technology Program Analyst. This position supports Connected Care/Telehealth throughout the VAMC in West Palm Beach, FL under the Connected Care Service. Increasingly, innovative telecommunication technologies are being introduced to enhance care services and improve access to scarce health care resources.
What You'll Do
- →The Facility Telehealth Technology Program Analyst (FTTPA) is a full-time position that reports to the supervisor of Connected Care Service.
- →They are required to provide critical operational and technical program support necessary to sustain all Connected Care/Telehealth operations throughout the West Palm Beach VAMC.
- →These settings include Main Hospital Facilities, Outpatient Clinics (OPCs), Community Based Outpatient Clinics (CBOCs) and Specialty Clinics, and the Veteran's place of residence, including state-sponsored Veteran's Homes.
- →These facilities support more than one million Veteran appointments annually.
- →Additional Duties Include But Not Limited To: Required to provide the critical technical and program support necessary to sustain all Connected Care/Telehealth operations throughout the healthcare system, using state-of-the-art, clinical technologies and partnerships which provide access to care to Veterans.
- →Responsible for supporting facility-wide Connected Care programs by ensuring smooth, efficient operation of all Telehealth modalities, especially Synchronous Telehealth programs.
- →At the direction of the FTC, MHV Coordinator, and/or Supervisor, provides coordination and liaison activities with Information & Technology (OIT), Biomedical Engineering, Unified Communications Infrastructure Support (UCIS) team and other Service Lines, and works directly with the FTC and other facility staff to incorporate new technology, concepts and programs into new and existing systems.
- →Expected to work independently.
- →Serve in a versatile, flexible fashion to effectively and efficiently meet the ever-changing challenges of Connected Care programs.
- →May be assigned, as necessary, to support and assist with projects/assignments of a crosscutting nature that are the responsibility of the FTC, MHV Coordinator and/or Supervisor.
- →Provides technical support and consultative assistance for all Connected Care programs, technologies and systems.
- →Installs, configures, activates, and tests equipment, related peripherals, applications and software.
- →Provides training to the clinical staff on proper use of Connected Care technologies and systems.
- →Organizes and implements testing for compatibility of systems and equipment with remote sites.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: 19677c42-f59f-4274-92d8-c44dc382b771
Posted via USAJobs