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Pharmacy Technician
Veterans Health Administration · Posted 46 days ago
Remote United States $52K – $109K Apply by Aug 10, 2026 Pharmacy Technician ISFJ Customer SuccessHealthcareTrades
Apply for this job → About the Role
The VISN 10 Clinical Contact Center - VA Health Connect is recruiting for a Pharmacy Technician. The incumbent will be a certified pharmacy technician who is efficient, motivated, focuses on customer satisfaction.
What You'll Do
- →Routinely reviews computer medication profiles for therapeutic duplication, prescription non-compliance, allergies, and drug interactions.
- →Processes and submits patient requests for new prescription orders and renewal requests, including controlled substances, into the computer accurately, thoroughly, and in a timely manner.
- →Consistently documents patient contact and resolution in VISN Clinical Contact Center software and/or the Electronic Health Record (EHR) to include, but not limited to, what was requested, what action was taken, and any other information which may be pertinent during future research.
- →Assists in the documentation of medication variances.
- →Assists in training for lower graded technicians and technician students.
- →Assists in the completion of workload for other VISN Clinical Contact Center Pharmacy Services in the event of natural disasters, low staffing, or other contingency needs.
- →General Duties: Actively and diligently treats all Veterans with respect and utmost dignity.
- →Seeks to solve Veteran's concerns at first contact.
- →When required, refers to other VA resources to assist in the resolution process.
- →Always resolves all Veteran issues in a timely and caring manner with emphasis on providing first contact resolution.
- →Seeks assistance from designated Lead Technician, a pharmacist or supervisor when responding to unusual questions or when reasonable attempts to satisfy a caller have been unsuccessful.
- →Follows applicable regulations and instructions regarding access to computerized files.
- →Ensures Electronic Health Record (EHR) access to all sites serviced are maintained.
- →Participates in continuous daily improvement and VISN VA Health Connect initiatives.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: fac0499f-8c24-47a1-a242-527b74be2508
Posted via USAJobs