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Pharmacy Technician - Community Care

Veterans Health Administration · Posted 15 days ago

On-site Lincoln, NE $59K – $77K Apply by Sep 9, 2026 Pharmacy Technician ISFJ HealthcareTrades
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About the Role

The Community Care Pharmacy Technician is responsible for the receiving, assessing appropriateness, and processing of Community Care prescribed prescriptions for final review by a pharmacist assigned to Community Care. The Community Care Technician will assist in all daily tasks concerning prescriptions prescribed by non-VA providers including contacting non-VA providers about formulary alternatives and obtaining documentation needed to process prior authorization requests.

What You'll Do

  • Major duties include, but are not limited to the following: Community Care Prescription Support: Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Community Care providers and documents all received prescriptions in Electronic Health Record (EHR).
  • Reviews EHR to determine authorization to receive Community Care.
  • Contacts patients regarding prescriptions from unauthorized provider visits and routes or returns prescriptions appropriately.
  • Reviews authorized prescriptions for appropriateness using pharmacy technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements.
  • Obtains prescription clarifications from providers and forwards updates to the reviewing pharmacist Initiates the non-formulary/prior authorization process with the provider and records needed documentation in EMR and workflow file.
  • Follows-up via phone and/or fax with Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests.
  • Inputs authorized prescriptions or prepare electronically prescribed medications in EHR for the review and verification by the Clinical Pharmacist or representative.
  • Contacts patients with updates on prescriptions and documents in EHR.
  • Assists in the tracking and shipping of prescribed controlled substances, as well as all prescribed medications mailed to patients.
  • Reviews and processes electronic cancellations of prescribed medications.
  • Communicates with CBOC representatives when authorization of prescription is requested or when prescription from courier has not been received.
  • Communicate with Procurement Pharmacist or Procurement Technician when specialty medications need to be ordered.
  • Works with procurement team to notify community care providers and patients when medications and/or supplies ordered are unavailable to develop plans for alternative care options.
  • Utilizes pharmacy information systems to answer patient or provider questions related to status of their prescription(s), completion date, package tracking, etc.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • NOTE: The 2-page Resume requirement does not apply to this occupational series.
  • For more information, refer to Required Documents below.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: a0e65ea4-dde4-48a5-b7e5-1086ef2dc406

Posted via USAJobs

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