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Pharmacy Technician - Clinical
Veterans Health Administration · Posted 57 days ago
About the Role
The Pharmacy Technician supports the clinical programs at the St. Cloud VA Health Care System by providing administrative, clerical, and clinical support for outpatient and specialty clinics. Duties include laboratory value monitoring, medical chart review, telephone logistical support, patient education communication, population management dashboard review, and processing Care in the Community, Fee Basis, Aid & Attendance, and Self-Directed Care prescriptions.
What You'll Do
- →Major duties include, but are not limited to the following: Anticoagulation Clinic Support Obtains necessary supplies from laboratory service and stocks and reviews supply for proper storage and outdates.
- →Performs Point of Care (POC) testing for International Normalized Ratio (INR).
- →Reviews medication history, changes, adherence and complications of therapy during scheduled INR testing process.
- →Assists with addressing direct oral anticoagulation (DOAC) dashboard flags.
- →Monitors and alerts Pharmacist to available DOAC lab monitoring results.
- →Assists with scheduling future lab orders and follow-up appointments.
- →Prints daily schedules and "no shows/lost to follow up" reports for patients on warfarin and reviews patient records for out of-range INRs being addressed.
- →Alerts providers of need to address out-of-range INR results.
- →Reviews both reports and patients' electronic health record (EHR) to identify which patients have and have not been followed up with in the last 60 days.
- →Provides support rescheduling patients who have missed appointments, completes telephone interviews with patients who have obtained INRs from outside labs, and triages incoming telephone calls from patients, family members and other health providers.
- →Addresses INR results utilizing a facility-approved warfarin protocol.
- →Manages and triages telephone calls, secure messages and faxes received in the Anticoagulation Management Program.
- →Documents activities in the Electronic Health Record as required.
- →Prescriptions from Outside VA Receives and reviews prescriptions received from outside clinics to determine appropriate eligibility, to include Care in the Community, Fee Basis, Aid & Attendance and Self-Directed Care.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 70ff3ee3-26b1-4cd6-b3e1-3e23dbad237b
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