OCC Agent

Job Summary

Perform centralized Load Control to ensure 24/7 coverage for all hubs and outstation flights.

Job Responsibilities

• Ensuring load control accuracy, practicality and procedural compliance so that output is high in safety and quality
• Ensuring all aircraft is operated within their operational limits with regard to weight and balance
• Maintaining operational efficiency achieved through optimum fuel uplift and trim
• Contribution to OTP (On Time Performance) for all load control related issues
• Interaction with other departments and outside agencies including Ramp Operations, Cargo and Operations Control Center to ensure effective communication to complete Load Control tasks safely, accurately and punctually
• Comply with Swissport's standard operation procedures (SOPs), QHSE Manual and policies
• Participate in training within airline and/or related agency in various areas of Ground Operations
• Follow training and rules, apply correct procedures and use personal protective equipment as instructed
• Only perform tasks for which they are trained for. If in doubt, colleagues shall stop the action and seek advice from the Duty Manager
• Share personal Health & Safety, Environment knowledge with others
• Report any incident, near miss, unsafe act or condition according to this manual. In case of doubt stop the task and consult superior for guidance
• Perform duties conscientiously, without putting themselves, others, or the environment at risk
• Comply with the responsibilities detailed in the station's QHSE Management System Manual and the manuals under your responsibility and management, ensuring compliance with the requirements in accordance with ISO 9001, ISO 14001, ISO 45001 and ISAGO standards.

Qualifications And Competencies

• High School Diploma or GED
• At least 2 years of experience in the airline industry
• Valid driver's license
• Licensed Load Control Certification required
• Excellent math skills
• Good communication skills
• Must be able to work flexible hours