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Military Service Coordinator
Veterans Benefits Administration · Posted 1 days ago
On-site Fort Gordon, GA $75K – $97K Apply by Jul 13, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Military Services Coordinator (MSC) serves as an integral participant and POC in the Integrated Disability Evaluation and Systems (IDES) process, Benefits Delivery at Discharge (BDD) program, quick start claims (QS0 and Transition Assistance Program (TAP) for military service members who are separating/retiring from active duty and for their dependents and beneficiaries.
What You'll Do
- →Major duties and responsibilities include, but are not limited to: Serves as primary resource for service member(s) and their dependents to initiate a BDD or QS claim, throughout IDES process regarding VA benefits.
- →Receives referral package (s) from the Physical Evaluation Board Liaison Officer (PEBLO) and reviews same to ensure compliance with acceptable referral criteria.
- →Schedules and conducts appointments with service member (s) to provide service member and/or their dependent (s) overview of benefits and provide resources for obtaining VA contact info.
- →Advises service member(s) of purpose of BDD, QS and DES programs.
- →Advises of stipulations and Right about identifying and claiming disabilities.
- →Performs post interview follow up activities, to include VCAA notifications, development of additional evidence, examination requests and retrievals.
- →Performs Exit Interviews as necessary after PEBLO presents proposed ratings.
- →Conducts comprehensive discharge briefings to large groups of servicemen and women and their spouses at separation points, utilizing a wide range of briefing techniques and communication skills.
- →Provides information to disabled veterans about the specifically designated employment assistance for service members being separated for medical reasons.
- →Provides assistance with all types of VA claims to service members.
- →Obtains retirement data and needed medical records.
- →Counsels veterans, their dependents, and their beneficiaries regarding all benefits available through other agencies through personal interviews, telephone interviews and correspondence.
- →Explains the full range VA Benefits and all related programs.
- →Explores all avenues of assistance and takes positive action to encourage individuals to fully utilize the available benefits and to participate in programs of education, training job placement, counseling, housing, etc.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
- ✓Note: You may submit unofficial transcripts when applying.
- ✓However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Personality Fit
Job ID: e7758b4b-d258-43a6-aebc-7948b2c2feb5
Posted via USAJobs