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Military Service Coordinator

Veterans Benefits Administration · Posted today

On-site Dayton, OH $77K – $101K Apply by Jul 6, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

This position serves on the Public Contact Team, located in the Veterans Service Center. Through seasoned knowledge the incumbent provides comprehensive information and assistance to Veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency. The incumbent represents the VA Regional Office by acting as a liaison with local military installations.

What You'll Do

  • Scheduling and conducting appointments with service members within prescribed time limits to provide an overview of benefits and resources for obtaining VA contact information.
  • Explaining benefit programs and entitlement criteria; gathering relevant evidence, and inputting data necessary to properly develop claims, to include the ordering and scheduling of VA examinations.
  • Conducting discharge briefings to large groups or servicemen and women at separation points.
  • Counselling Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs through personal interview, telephone interview, and correspondence.
  • Providing additional information to disabled Veterans about the specially designated employment assistance for service members being separated for medical reasons.
  • Work schedule: Monday through Friday 8:00 a.m. to 4:30 p.m.
  • Compressed/Flexible Schedule: Available Virtual: This not a virtual position.
  • Position Description Title/PD#: Military Service Coordinator/ 06482A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Telework: No.
  • Physical Demands: A high level of physical energy is required, as the incumbent will be expected to meet with many people in many different locations in the course of a workday.

Requirements

  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • NOTE: Education must be accredited by an accrediting institution recognized by the U.S.
  • Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).
  • Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
  • Department of Education.
  • Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html.
  • All education claimed by applicants will be verified by the appointing agency accordingly.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: e23c3bf3-8426-4bb3-b4d1-d7900ea8ec86

Posted via USAJobs

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