Job Listing
Military Service Coordinator
Veterans Benefits Administration · Posted 2 days ago
Hybrid MacDill AFB, FL $75K – $97K Apply by Oct 8, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Incumbent conducts comprehensive briefings to servicemen and women on the processes involved with Veterans Compensation claims. Incumbent is required to represent the VARO at functions in Nevada/Northern California such as VHA events, Veterans Service Organization events and report back the status of these efforts to the Service Center.
What You'll Do
- →Major duties and responsibilities include, but are not limited to: Conducts comprehensive transition assistance briefings to large groups of service members using a wide range of briefing techniques and communication skills.
- →Performs liaison activities with Military command structures to properly schedule and conduct transition briefings.
- →Explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, & inputs data necessary to properly develop claims.
- →Conducts thorough Service Treatment records reviews to ensure appropriate disabilities are included on VA claim form.
- →Serves as intake specialists ensuring compensation and pension claims are received, established, exams ordered, developed and properly routed for processing.
- →Conducts group and individual counseling sessions as necessary, advising service members and Veterans of available VA and ancillary benefits programs.
- →Represents VARO at functions in the community.
- →Maintains excellent rapport with community partners, Veteran service organizations, peers, VARO staff and the Veterans in the community.
- →Recognizes importance of teamwork and sensitive to contribution of others.
- →Demonstrates ability to work independently, adjust to changing work schedules and locations and to handle differences of opinions in a businesslike fashion.
- →Maintains professional, positive and helpful relationships with customers by exercising tact, diplomacy and cooperation with all VBA partners.
- →Communicates, shares ideas and demonstrates respect for differing viewpoints.
- →Recommends changes to work processes and/or policies to enhance customer service.
- →Consistently and conscientiously exercises sound and equitable judgment in applying stated laws, regulations, policies and procedures to ensure dissemination of accurate information.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Personality Fit
Job ID: 0ed3e69a-01a4-4cd5-ab89-d51b84cae504
Posted via USAJobs