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Medical Support Assistant

Veterans Health Administration · Posted today

On-siteCoralville, IA$37K – $58KApply by Jun 8, 2026Medical Support AssistanceESFJESTJISFJISTJ
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About the Role

The Medical Support Assistant (MSA) serves within the Mental Health Service Line at the Coralville VA Clinic. The MSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC)applications as well as numerous Vista and other various applications.

What You'll Do

  • NOTE: The 2-page Resume requirement does not apply to this position.
  • For more information, refer to Required Documents below.
  • The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
  • Work Schedule: Monday - Friday; 9:30am - 6:00pm Telework: Not available Virtual: This is not a virtual position.
  • Functional Statement #: 00000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 78ec6b60-d49a-4652-88cf-a5e79ee56180

Posted via USAJobs

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