Job Listing
Medical Support Assistant
Veterans Health Administration · Posted 88 days ago
On-site Cape Coral, FL $45K – $58K Apply by Jul 14, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position is located under the Health Administration Service (HAS). This position continually supports the mission, vision, and values of the VA Healthcare System. The Medical Support Assistant provides medical administrative support to Veterans Hospitals and Clinics throughout HAS. The Medical Support Assistant is responsible for accurate appointment management and the coordination of all administrative information between the professional staff and the patient.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Medical Support Assistant (MSA) plays a critical role in coordination patient care across various healthcare services, ensuring seamless scheduling and support within the VA System.
- →This position requires strong attention to detail, the ability to manage multiple task efficiently, and a commitment to providing excellent patient service.
- →Medical Support Assistant Duties consist of but are not limited to the following: Performs data entry, updates and verifies demographic information, no-show information.
- →Schedules appointments and collects insurance information.
- →Initiates and carries out a variety of administrative duties in support of patient care.
- →Responsible for checking patients in upon arrival.
- →Coordinates with team members to assure that patients are seen at their scheduled time within the clinic setting.
- →Receives incoming calls placed to the Bay Pines VA Healthcare System.
- →Supports the administrative and clinical service programs by capacity of liaison between patients and team members.
- →Work Schedule: The Bay Pines VA Medical Center is a 24/7 operation and has openings for various shifts.
- →Available tours are listed below: 6:30am-3:00pm, 7:00am-3:30pm, 7:30am-4:00pm, 8:00am-4:30pm, 8:30am-5:00pm to include weekend and holiday coverage.
- →Telework: Not available Virtual: This is not a virtual position.
- →Functional Statement #: 21826F Relocation/Recruitment Incentives: Not available Permanent Change of Station (PCS): Not available PCS Appraised Value Offer (AVO): Not available
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 5324dda9-ac89-4a75-9cc3-dcb16b9a656e
Posted via USAJobs