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Medical Support Assistant-Primary & Specialty Medicine

Veterans Health Administration · Posted 118 days ago

On-site Saint Cloud, MN $40K – $66K Apply by Jun 16, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
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About the Role

This position is in the Primary Care (PC) and Specialty Care (SC) Integrated Clinical Community (ICC) at the St. Cloud VA Health Care System and is the first administrative point-of-contact for Veterans, family, and other visitors contacting the St. Cloud VA. This position will provide administrative support to clinical staff members and Veterans, in addition to overseeing the daily clerical functions of scheduling in all PC ICC and SC ICC areas.

What You'll Do

  • →Administrative and Operational - Serves as an agent in the department for scheduled and unscheduled visits. - Maintains flexibility in adapting to changes in schedule and workload.
  • →These can include getting information to Veteran care teams through the entry of a note into the CPRS system and alerting the appropriate clinical staff member, requesting tests or medications, questions on appointments, scheduling, and various other inquiries.
  • →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
  • →Permanent Change of Station (PCS): Not Authorized

Requirements

  • ✓You must be a U.S.
  • ✓Citizen to apply for this job.
  • ✓Selective Service Registration is required for males born after 12/31/1959.
  • ✓Must be proficient in written and spoken English.
  • ✓Subject to background/security investigation.
  • ✓Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Must pass pre-employment physical examination.
  • ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: facde80c-f31a-4546-8633-8181178b5725

Posted via USAJobs

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