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Medical Support Assistant (All Specialties)

Indian Health Service · Posted 1 days ago

On-site Part-time Camp Verde, AZ $36K – $47K Apply by Sep 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ OperationsHealthcare
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About the Role

Join the Indian Health Service and make a meaningful impact in Native communities. In this role, you will support vital healthcare operations that ensure patients receive timely, high-quality care. If you're looking for a rewarding career where your work directly supports patient services and community well-being, we encourage you to apply. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

What You'll Do

  • Business Office: Performs support duties related to billing and revenue cycle operations; assists with preparing and processing claims for third-party payers; reviews billing documents for accuracy; enters billing and payment data into RPMS Third Party Billing or other systems; responds to routine billing inquiries; maintains records related to claims, payments, and accounts receivable.
  • Patient Registration: Greets patients and provides information on clinic services; collects and verifies demographic, eligibility, and insurance information; registers patients and updates records using RPMS or other systems; assists with forms; schedules appointments and directs patients; ensures confidentiality of patient information.
  • Office Automation: Performs clerical and administrative support; uses office software (e.g., Word, Excel, Outlook) to prepare documents and reports; enters and maintains data in systems or logs; maintains files and records; assists with scheduling, calendars, and coordination of administrative activities; compiles information for routine reports or tracking.
  • Patient Care (Administrative Support): Provides administrative support to clinical staff; assists with scheduling appointments, referrals, and follow-ups; prepares and maintains patient documentation; communicates routine information to patients; supports patient flow and coordination; ensures compliance with privacy and confidentiality procedures.
  • The duties described are representative and may be adjusted based on organizational needs.

Requirements

  • Selectee may be subject to a probationary period U.S.
  • Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.
  • Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
  • Successfully pass the E-Verify employment verification check.
  • To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
  • You will need to set up direct deposit so we can pay you.
  • Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
  • A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
  • Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
  • Timely completion is critical to avoid delays in processing or a determination of unsuitability.
  • Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
  • Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
  • Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.
  • Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5136fb4c-bce0-4b0b-8d1f-cb0b2670a0e7

Posted via USAJobs

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