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Medical Support Assistant (Advanced)

Veterans Health Administration · Posted 9 days ago

On-site Saint Cloud, MN $56K – $73K Apply by Jun 16, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
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About the Role

The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model in Community Care. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community care resources.

What You'll Do

  • Performance is judged in terms of overall effectiveness of the operation through broad general objectives and community care metrics, the adequacy and accuracy of the work, timeliness, and conformance toestablished procedures, policies, and instructions.
  • The AMSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary care delivery model.
  • Work Schedule: Monday-Friday 8am-4:30pm Telework: Not Available Virtual: This is not a virtual position.
  • Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: ccab0d8e-af5c-4b41-b09a-951eb9526ba5

Posted via USAJobs

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