Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 31 days ago
On-site Galesburg, IL $50K – $66K Apply by Jun 18, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) serves within the Primary Care Service Line at the Lane A Evans VA Clinic in Galesburg, IL. The AMSA is the first administrative point-of-contact for Veterans, family, and other visitors contacting the Iowa City VA Healthcare System. This position will provide introductory administrative support to clinical staff members and Veterans, in addition to overseeing the daily clerical functions of the Scheduling of all Primary Care areas.
What You'll Do
- →The Advanced MSA can function independently, carrying out a variety of duties.
- →The Advanced MSA has advanced knowledge of scheduling appointments, including interpreting and verifying provider orders in accordance with VHA National scheduling guidelines and facility policies.
- →Advanced MSAs will perform front desks duties, receive telephone calls, and visitors to the medical facility.
- →The Advanced MSA will utilize a variety of patient data systems in scheduling patients for treatment and annotate in patient records.
- →Advanced MSA will use the ISS, VISTA, CPRS, Insurance Capture Buffer (ICB), Consult Tracking Manager (CTM), Outlook e-mail and other programs as needed, including the keyboard, printer, copier, and fax machine.
- →Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position.
- →Functional Statement #: 00000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: bf080b3c-9732-40e3-aa00-ec39811d83bd
Posted via USAJobs