Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 1 days ago
On-site Nashville, TN $50K – $65K Apply by Sep 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
Advanced Medical Support Assistants assigned to Ward Administration, Business Office at grade GS-6 are responsible for performing a variety of administrative and clerical duties and is the liaison between the nursing staff, social workers, clinics/labs/OR, and physicians in their assigned area and customers both internal and external to the medical center. Please include full-time/part-time status or number of hours worked for each position listed on resume.
What You'll Do
- →Total Rewards of a Allied Health Professional There are 3 vacancies for this location with two tour of duty options.
- →You may select your preferred tours in the announcement questionnaire. 1 vacancy - Day Shift, 7:00 am - 3:30 pm, Rotating Weekends 3 vacancies - Evening Shift, 3:00 pm - 11:30 pm, Rotating Weekends Duties include but not limited to: Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care.
- →Utilizes Bed Control Menu in VISTA to perform Patient Movements.
- →Handle multiple phone lines on in an inpatient care setting, making sure these calls are forwarded to correct staff if needed.
- →Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies.
- →Perform administrative duties on the inpatient wards; inpatient chart creation, ordering supplies, breakdown of charts to send to scanning, updating of Bed Management System and other administrative duties.
- →Train other MSAs on correct inpatient wards operations and serve as a preceptor to developmental level MSAs.
- →Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes.
- →Processing physician orders from CPRS and verifying orders in CPRS upon completion.
- →Completes discharge and transfer packets for patients being discharged from the hospital or being transferred to another facility.
- →Organizes work independently and handles administrative and scheduling problems and deviations based on personal knowledge of inpatient ward operations and policy, schedules, and provider's preferences.
- →Work Schedule: 7:00 am - 3:30 pm, Rotating Weekends or 3:00 pm - 11:30 pm, Rotating Weekends Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: b010f6c1-c1f7-4d04-8ff7-51cc426b8da7
Posted via USAJobs