Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted today
About the Role
The Advanced Medical Support Assistant (AMSA) position serves as an integrated part of the Patient - Aligned Care Team (PACT) within Community Care. The AMSA works collaboratively with other members of PACT team let (Registered Nurse, Licensed Practical Nurse/Licensed Vocational Nurse, providers etc.) as well as VA PACT team, specialty care providers, social workers, etc. and community care providers to provide a robust interdisciplinary approach to care.
What You'll Do
- →Total Rewards of a Allied Health Professional The Advanced Community Care MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
- →The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to: Develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
- →Assists with communications during the inpatient to outpatient discharge.
- →Communicates with non-VA medical facilities.
- →Facilitates/processes secure messaging with the patient and team.
- →Notifies patients of normal lab results.
- →Develops and manages a tracking system for follow up care such as consults, tests, etc.
- →Participates in team huddles and team meetings to manage and plan patient care.
- →Sets priorities and deadlines Adjusts the flow and sequencing of the work to meet team and patient needs.
- →Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
- →Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
- →Manages electronic wait list to verify and validate accuracy and resolve issues.
- →Participates and provides input in problem solving on operational issues or procedures in team meetings.
- →Performs administrative follow up actions.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: a11925a7-fd7f-4f7b-a50f-41bdf77682c9
Posted via USAJobs