Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 37 days ago
On-site Palo Alto, CA $70K – $91K Apply by Jun 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) works at the VA Palo Alto Health Care System located in Palo Alto, CA Serves as an assistant to the Department of Nursing providing support to core Nursing staff affiliated clinical staff. Assigned duties include but are not limited to: scheduling, canceling, rescheduling patients' appointments, entering no show information, consult management, answering phone calls and responding to voicemails in a timely and professional manner.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: (3:30pm to midnight) or (7:30am to 4:00pm) Telework: Not available Virtual: This is not a virtual position.
- →Functional Statement #:10502F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized The incumbent must interpret and implement regulations accurately to reflect current operating procedures.
- →The role is complex and requires flexibility and independent decision-making and available to work evenings, weekends, and holidays, with a flexible schedule to support staffing needs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
Personality Fit
Job ID: 98d40761-63f2-46e0-9017-74118f78cd6c
Posted via USAJobs