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Medical Support Assistant (Advanced)

Veterans Health Administration · Posted 1 days ago

On-siteReno, NV$58K – $75KApply by Jun 9, 2026Medical Support AssistanceESFJESTJISFJISTJ
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About the Role

The position serves as a Medical Support Assistant in Health Administration Service at the VA Sierra Nevada Health Care System, Reno, Nevada. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications.

What You'll Do

  • Work Schedule: Monday through Friday, tour of duty may vary depending upon agency needs Telework: Available - Ad-hoc Virtual: This is not a virtual position.
  • Functional Statement #: 40215A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team).
  • The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary).
  • Duties of the position include, but are not limited to: Develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
  • Assist with communications during the inpatient to outpatient discharge.
  • Communicate with non-VA medical facilities.
  • Facilitate/process secure messaging with the patient and team.
  • Notify patients of normal lab results.
  • Develop and manage a tracking system for follow up care such as consults, tests, etc.
  • Participating in team huddles and team meetings to manage and plan patient care;.
  • Scheduling patient appointments.
  • Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
  • May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
  • Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
  • There is no education substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 86072b97-08f0-45cc-b083-84a36738f829

Posted via USAJobs

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