Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 125 days ago
About the Role
This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in the Primary Care Division
What You'll Do
- →The Incumbent must be able to interpret and communication requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities.
- →The Medical Support Assistant duties included, but not limited to: Schedule appointments and utilize the Electronic Waiting List accurately and in a timely manner.
- →All appointments will be made with the patient's input, either in person or by phone.
- →This may require a high level of coordination to avoid patients having to make multiple trips to the medical center whenever possible.
- →Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
- →Daily review of active/pending consults, Electronic Wait List, Recall list and Audiocare communications for accuracy and disposition.
- →Work Schedule: Monday - Friday 7:30am - 4:00 pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is Not a virtual position Functional Statement #00884F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 68b3175d-348a-4d3c-b298-cc8f6f4df4f1
Posted via USAJobs