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Medical Support Assistant (Advanced)

Veterans Health Administration · Posted 2 days ago

On-site Davenport, IA $50K – $66K Apply by Oct 13, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Advanced Medical Support Assistant supports the Rehabilitation and Extended Care Service at the Quad Cities VA Clinic located in Davenport, IA. The GS-6 Advanced MSA is responsible for a wide range of duties requiring specialized administrative knowledge, independent decision-making, and advanced coordination of patient care activities. The incumbent serves as an experienced administrative support resource and may help guide and orient MSAs at lower grade level.

What You'll Do

  • →At the GS-6 level, the Advanced MSA provides specialized administrative support and independently manages a variety of complex tasks.
  • →The Advanced MSA may mentor GS-3 through GS-5 MSAs, assist with training, and provide guidance on proper procedures.
  • →Work Schedule: Monday - Friday, 8:00am - 4:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases.
  • →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  • →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior military service experience.
  • →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position Functional Statement #: 000000 Permanent Change of Station (PCS): Not authorized

Requirements

  • ✓You must be a U.S.
  • ✓Citizen to apply for this job.
  • ✓To be considered for this position, you must complete all required steps in the process.
  • ✓In addition to the application and questionnaire, this position requires an online assessment.
  • ✓The online assessment measures critical general competencies required to perform the job.
  • ✓Selective Service Registration is required for males born after 12/31/1959.
  • ✓Must be proficient in written and spoken English.
  • ✓Subject to background/security investigation.
  • ✓Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5835e1cd-5ca6-4473-831e-e8c0480b0c70

Posted via USAJobs

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