Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 45 days ago
About the Role
The Advanced Medical Support Assistant (AMSA) will perform administrative support duties for the Diagnostic Imaging Service at the James A. Haley VA Medical Center in Tampa, Florida. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Major duties include but are not limited to: Perform scheduling, canceling, re-scheduling of patient appointments and/or consults.
- →Must comply with VA Directives and regulations concerning scheduling, canceling and appointments to assure that they meet the criteria to include referring patients to the Community for Care.
- →Develop/maintain effective and efficient communication with the patient, interdisciplinary team, providers (providing coordination and timeliness of imaging orders in addition to providing education of policy and procedure).
- →Works collaboratively in an interdisciplinary coordinated care delivery model within the individual sections of the Imaging Service.
- →As the subject matter experts, the Advanced MSA will provide input on all processes and policies to ensure a well-rounded approach is taken in are of expertise.
- →Record data into the electronic medical record involving all aspects of Imaging Service sections.
- →Utilize multiple computer software programs to document imaging data and produce established daily section schedules.
- →Expected to communicate with Physicians, Supervisors, Leads and other Allied Health Professional Staff in a clinical setting to assist in facilitating patient care.
- →Work Schedule: Monday - Friday - Day Shift - Variable - With Rotational weekend and evening assignments Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 70606F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 57963213-7c82-445c-839d-75fc15bbfa2e
Posted via USAJobs