Job Listing
Medical Records Technician (ROI)
Veterans Health Administration · Posted 10 days ago
About the Role
This position is located in the Health Information Management (HIM) section at the Wilmington VA Medical Center. Release of Information (ROI) technicians disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information. ROI technicians interpret and analyze laws and regulations related to the disclosure of health information.
What You'll Do
- →The duties in this position are primarily advisory and technical in nature.
- →Incumbent is responsible for evaluating the adequacy of each completed authorization form.
- →Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
- →Personally greets veterans/visitors and assists them in determining the exact nature of the request and whether the information requested can be released.
- →Evaluates validity of each request.
- →Determines which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
- →Ensures that proper authorization exists before release is made.
- →Processes the request to the requesting agency or individual.
- →Inputs all requests into the ROI computer package for logging and tracking of these requests.
- →Receives and directs callers and visitors.
- →Receives and/or gives out forms, and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
- →Provides advisory and technical assistance to patients, administrative staff and professional staff regarding release of information.
- →Inquiries vary widely and information given requires explanation of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: a4c3855e-bc8a-42d7-bb10-d0b47ae77b2a
Posted via USAJobs