Job Listing
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration · Posted 4 days ago
About the Role
This position is located in the Health Information Management (HIM) section at the Wm. S. Middleton Memorial Veterans Hospital. The Release of Information (ROI) technicians reviews and processes requests for patient protected health information (PHI,) in accordance with all applicable Federal laws, rules, and regulations regarding release of health information.
What You'll Do
- →DUTIES GS-0675-04: A.
- →The incumbent processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), and Social Security Administration.
- →Evaluates validity of each request.
- →Determines which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
- →Ensures that proper authorization exists before release is made.
- →Processes the request to the requesting agency or individual.
- →Inputs all requests into the ROI computer package for logging and tracking of these requests.
- →Receives and directs callers and visitors.
- →Receives and/or gives out forms, and assists visitors and/or callers with the completion of forms or documents.
- →Responds to questions from patients concerning services.
- →Provides advisory and technical assistance to patients, administrative staff and professional staff regarding release of information.
- →Inquiries vary widely and information given requires explanation of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail.
- →Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- →Locates materials that would verify information given.
Requirements
- ✓Composes detailed explanations in response to correspondence received, arranging information into logical sequence and appropriate format and choosing appropriate words and expressions to convey the desired tone.
- ✓Determines extent and tone of replies independently.
- ✓Resolves conflicting or inconsistent information found on initial requests.
- ✓This involves dealing with patients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, cases or events, or finding alternative sources of information.
- ✓Processes Social Security requests for health information using ROI software.
- ✓Downloads VistA Imaging documents and ROI software documents onto a secure Network Drive.
- ✓Accesses the secure Social Security Web page and uploads the documents to the Web portal.
- ✓Transfers the confirmation codes to the ROI software package and closes the request(s) in both the ROI and Social Security packages.
- ✓Completes and processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
- ✓Processing must be accomplished within established time standards.
- ✓Accurately enters all requests into the ROI software with necessary information for each request for health information.
- ✓Completes necessary transactions for deposit of money collected from subpoenas, legal fees, and processing fees for release of information to individuals and insurance companies.
- ✓GS-0675-06: A.
- ✓The duties in this position are primarily advisory and technical in nature.
Benefits
- ★Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
- ★Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
- ★Decisions on requests for RA are made on a case-by-case basis.
- ★If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
- ★You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
- ★To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Personality Fit
Job ID: 712f7b71-9ece-480b-8132-4cdd1239d6bd
Posted via USAJobs