Job Listing
Medical Administration Special (Supervisory)
Veterans Health Administration · Posted 1 days ago
Hybrid West Haven, CT $105K – $137K Apply by Jun 12, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Healthcare
Apply for this job → About the Role
This position is located within the Business Office of the VA Connecticut Healthcare System (VACHS). VAHCS consists of the West Haven campus (tertiary care facility classified as a Clinical Referral Level One Facility), the Newington campus (ambulatory care center that provides primary and specialty care), and six community-based outpatient clinics located in Danbury, New London, Stamford, Waterbury, Willimantic, and Winsted.
What You'll Do
- →Duties include, but may not be limited to the following: Program Oversight and Administration: Serves as the Scheduling and Communications Manager by advising the Chief of the Business Office and others concerning all outpatient scheduling oversight and telephone operator functions.
- →The incumbent analyzes data generated from a variety of sources (e.g.
- →VSSC, Pyramid, Corporate data warehouse, VISTA, Austin data files), to identify and report by section, clinic or other location implementation of significant process changes and adherence to the systems re-design principles.
- →Resource and Performance Management: Directly responsible for the personnel management and program management of Scheduling and Communication Manager duties and responsibilities of frontline or subordinate supervisory staff.
- →Specifically, this involves planning, directing, completing, and controlling assigned projects, as well as ensuring compliance with VHA directives, handbooks, etc. in carrying out scheduling and telephone operator section activities.
- →Business Cycle Support, Budget Administration and Other Resource Management :Evaluates past expenditures and perceives immediate and long-term requirements and their budgetary impact, coordinates staff input and prepares budget requests accordingly.
- →Monitors expenditures and proposes reallocation of funds based on shifting facility needs.
- →Responsible for proactively pursuing ideas for possible revenue generation in connection with scheduling operations efforts.
- →Ability to systematically structure one's own activities and the activities of others to achieve effective management and outcomes.
- →The ability to resolve multi-dimensional problems which cross-organizational lines.
- →Identifying and assessing complete impact of a proposal before implementation to avoid unexpected outcomes.
- →Ability to establish and maintain communications with internal and external groups and individuals, which include Presenting information clearly and effectively to groups of individuals both inside and outside the organizations.
- →Program Management Knowledge of the general principles and practices of resource management, scheduling operations, and Lean Six Sigma tools deployment.
- →Knowledge of the operation of a health care organization or system and of the principles and practices of heath care management.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 5403fe4c-12c1-4af7-913f-b8b49a4854e1
Posted via USAJobs