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Medical Administration Officer
Veterans Health Administration · Posted 1 days ago
Hybrid Battle Creek, MI $106K – $138K Apply by Jun 15, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsHealthcare
Apply for this job → About the Role
The incumbent serves as the Chief, Business Operations Service for Battle Creek VA Medical Center, with full responsibility for directing, integrating, and evaluating administrative operations that support healthcare delivery across the Medical Center and associated VA Outpatient Clinics. The Chief, Business Operations Service reports to the Associate Director and serves as a key member of the medical center leadership team.
What You'll Do
- →Major duties include, but are not limited to: Directs systems governing workload capture, data validation, and administrative processes supporting revenue-related activities.
- →Oversees processes that directly affect organizational performance metrics, reporting requirements, and resource allocation decisions.
- →Advises executive leadership on workload trends, performance risks, and opportunities for operational improvement.
- →Analyzes trends and identifies systemic issues affecting data quality, productivity, and operational performance.
- →Leads analyses to evaluate administrative program effectiveness, efficiency, and compliance with organizational requirements.
- →Develops and implements improvements to administrative operations, data management processes, and access performance systems.
- →Establishes performance measures and monitoring tools where existing methods are insufficient to assess outcomes.
- →Directs and integrates administrative operations that support patient access, scheduling, eligibility, enrollment, and clinic flow across the medical center and associated outpatient clinics.
- →Establishes service-wide priorities, performance expectations, and accountability mechanisms for core BOS functions.
- →Serves as the primary authority for administrative operations affecting access, clinic utilization, and clinical throughput.
- →Monitors performance indicators related to access and scheduling and implements corrective actions to address system-wide performance issues.
- →Coordinates with clinical and administrative leadership to resolve barriers affecting patient flow across multiple service lines and care settings.
- →Serves as a primary advisor to executive leadership on administrative operations, access performance, and related organizational issues.
- →Participates in executive planning and decision-making activities that affect organizational priorities and operations.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: e63b7547-9c82-4cf7-89d2-3dc8c0b6379f
Posted via USAJobs