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Management & Program Analyst

Veterans Health Administration · Posted 3 days ago

Hybrid Smyrna, GA $91K – $118K Apply by Jun 8, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

As the Management and Program Analyst, the incumbent will be responsible for developing and executing Member Service (MS) human capital management programs in support of the overall mission and strategy of Member Service. He/she will be supervised by the Supervisory Program Specialist, GS-0343-14.

What You'll Do

  • The selectee will provide expert advice and guidance on broad projects and programs within Member Services.
  • Guidance will require extensive interpretation of original legislative and judicial intent and advise on revisions to existing policies and programs to meet requirements.
  • Oversees and assesses organizational need by means of surveys, focus groups, employee feedback, trend analysis etc.
  • Major duties include but are not limited to the following: Serves as the strategic planning authority and expert who determines Member Services workforce needs through detailed analysis of employment and demographic data, current and anticipated missions and programs, and changes in training methods and technology.
  • Oversees a variety of Member Services mission oriented organizational development programs to include onboarding, leadership development, and human capital management.
  • Develops training for Member Services using organizational development techniques in how to improve trust, developing a positive culture, and building relationships throughout the organization.
  • Provides strategic planning authority and determines agency workforce needs through detailed analysis of employment, position data, current and anticipated missions and programs, and changes in training methods and technology.
  • Performs a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.
  • Extracts information from survey and data gathering methods, summarizes, and identifies significant trends and issues, analyzes, evaluates, and develops continuous improvement strategies.
  • Plans, coordinates, designs, implements, and evaluates the new employee's onboarding experience.
  • Implements knowledge-sharing strategies for new or revised policies and practices to support strategic succession planning management and organization design activities.
  • Formulates and administers strategic management plans and human capital programs and goals for the agency.
  • Plans, coordinates, designs, implements, and evaluates the leadership development and mentorship program for both supervisors and non-supervisors.
  • Advise and provides training to leadership and management through program development, implementation, and delivers on short and long-term objectives.

Requirements

  • You must be a U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 78302b4d-90af-4225-94db-7e14e18fd09a

Posted via USAJobs

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