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Management & Program Analyst
Veterans Benefits Administration · Posted 75 days ago
Hybrid Guaynabo, PR $75K – $116K Apply by Jul 6, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
This Management & Program Analyst position serves as a Change Management Agent (CMA) in the Office of the Director. The CMA is responsible for developing and implementing change management plans within the Regional Office to maximize employee engagement. The CMA works to drive faster adoption, greater utilization, and higher proficiency among employees regarding changes that impact both staff and the agency.
What You'll Do
- →The Change Management Agent works in the Director's office of the Regional Office to create and implement change management plans that maximize employee engagement, and drives faster adoption, greater utilizations, and higher proficiency on the changes impacting employees and the agency.
- →Typical duties include, but are not limited to: Leads the change management activity across business lines within the Regional Office (RO) and focuses on implementing changes to business processes, systems, technology, and job roles.
- →Primary focus will be creating and implementing change management plans that maximize employee engagement, and drives faster adoption, greater utilizations, and higher proficiency on the changes impacting employees and the agency.
- →Influences others to move toward VBA's common vision and goal.
- →Assists the RO Director in assessing priorities/training and resource needs to meet program objectives through the development and execution of stakeholder communication, relationship management, and organizational change management strategies.
- →Serves as liaison between the Implementation Center (IC) and the RO.
- →Makes recommendations to the IC that may influence VBA policy and may change the direction of the strategic plan and implementation of initiatives.
- →Assists the Director in developing a change management strategy to include a communication plan, implementation of a roadmap, coaching plan, training plan, and resistance management plan.
- →Provides sound advice and guidance to station management in achieving the RO's objectives.
- →Partners with the project management team, OI&T, the IC, and appropriate business lines to develop change management plans for each project.
- →Evaluates and positively influences rollout timing and scope to suit business needs.
- →Ensures that appropriate business lines are engaged in change management planning and provides detailed input to project implementation plans.
- →Supports management on significant issues such as: policies, goals & objectives, internal controls, and preparation of priority reports to the Director, VACO, and OFO.
- →Assists or performs evaluations of the processes of various systematic analysis of operations to determine the level of quality & management factors of all program's areas.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: c80060db-cb95-49e4-8e36-54979918afcb
Posted via USAJobs