Job Listing
Management and Program Assistant
Veterans Health Administration · Posted 7 days ago
On-site Indianapolis, IN $51K – $66K Apply by Jun 22, 2026 Management And Program Clerical And Assistance ENTJESFJESTJISTJ OperationsHealthcare
Apply for this job → About the Role
This position is located within the Psychiatry and Mental Health Service at the Richard L. Roudebush Veterans Affairs Medical Center (RLR VAMC) located in Indianapolis, Indiana. The incumbent serves as the facility Mental Health Primary Care Management Module (PCMM) Coordinator for Mental Health Services at the Richard L. Roudebush Medical Center, including the associated Community Outpatient Clinics (CBOCs). The incumbent also serves as assistant to the service line leadership team.
What You'll Do
- →PCMM Coordinator This individual is responsible for maintaining the integrity of the PCMM database for all Mental Health Services throughout the hospital service area.
- →PCMM historically has been used in Primary Care to assign patients to provider's panels and has been very useful in managing those panels.
- →Service Operations Management The incumbent manages administrative functions for Psychiatry and Mental Health evaluation of institutional priorities related to improvement activities and accreditation requiring comprehensive knowledge of methods used to gather, analyze, and evaluate information.
- →Administrative Technical Expert The incumbent will serve as the focal point, local authority and expert source for information for all administrative functions of psychiatry service.
- →Advanced working knowledge of mental health and psychiatry healthcare delivery processes, the mission and vision and core values of VHA, Medical Center policies and procedures, and VHA directives regulations as they relate to mental health functions.
- →Working knowledge and skill to perform various analytical tasks which will allow the incumbent to conduct comparative studies aimed at determining the effectiveness of mental health operations, workflows, systems, applications, management processes and/or policy and the applicability of higher-level directives to the activity.
- →Applies advanced complex analytical and problem-solving methods and techniques.
- →Working knowledge and skill necessary to take raw data, complete basic statistical data or analytical formulas to explain the question asked, or to clarity that a hypothesis may or may not be correct to provide further analysis.
- →Analytical skills in applying and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
- →Applies a wide range of methods used to gather, analyze, and evaluate information concerning management processes, draw conclusions based on information and provide, recommend appropriate actions, prioritize projects, and manage action items.
- →Incumbent has general knowledge of mental health operations and components within the mental health setting.- Working knowledge of CPRS Electronic Health Record, Vista systems, and Patient Centered Management Module application.
- →Advanced knowledge is applied in developing new or modified work methods, management processes, procedures for administering program services, guidelines and procedures and for the conduct of administrative support functions or program operations.
- →Excellent communication skills, both written and oral, to prepare memoranda, letters, policies, procedures, and variety of reports, and provide guidance and training to other Medical Center and CBOC staff appropriate to mental health capacity and integrity of mental health systems and its data.
- →Excellent analytical skills required to provide reports based on the theory and principles of management and organization including administrative practices and procedures common to a mental health organization.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 9d6c5a96-dc22-4e8c-a212-8fc90791a178
Posted via USAJobs