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Management and Program Assistant
U.S. Coast Guard · Posted 2 days ago
On-site Topeka, KS $51K – $67K Apply by Oct 11, 2026 Management And Program Clerical And Assistance ENFJENFPESFJISFJ Customer Success
Apply for this job → About the Role
This vacancy is for a GS-0344-7, Management and Program Assistant located in the Department of Homeland Security, U.S. Coast Guard, PPC CUSTOMER SERVICE DIVISION in TOPEKA, Kansas.
What You'll Do
- →You will serve as a/an Management and Program Assistant and be responsible for completing duties in support of process management and process improvement to increase the efficiency, effectiveness, and productivity of the organization and its programs.
- →Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.
- →Typical work assignments include: Independently reviewing a wide variety of military human resource, pay, and entitlement processes, policies, procedures, and guidelines.
- →Identifying potential process inefficiencies and recommending improvements to reduce or eliminate weaknesses in transaction processing.
- →Assisting management in reviewing new or proposed military human resource policies, procedures, and guidelines for impact on organizational practices.
- →Using a variety of methods and techniques to evaluate the effectiveness of processes and programs.
- →Pinpointing potential barriers and working with management, system programmers, and military pay systems specialists to develop system and technical requirements documents.
- →Preparing system change request proposals for enhancements.
- →Working with end users, systems analysts, and programmers to test programming solutions prior to the implementation of system changes.
- →Collecting, validating, and analyzing data and information to support improvement of the efficiency of internal and organizational processes.
- →Preparing and providing statistical data and reports to management.
- →Designing new reports, including graphs, diagrams, charts, and other graphics, to assist in measuring program progress and quality of service, and making recommendations on actions to resolve problems and/or increase program/process efficiency.
- →Serving on panels, committees, and working groups responsible for conducting advanced analyses.
- →Providing and/or evaluating analytical data/results and keeping management informed of progress and unusual issues.
Requirements
- ✓All qualification requirements must be met by the closing date of the announcement.
- ✓Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc.
- ✓Key Requirements: Must be a U.S.
- ✓Must be registered or exempt from the Selective Service.
- ✓See www.sss.gov A one-year probationary period may be required.
- ✓To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.
- ✓To meet those standards, all selected applicants must undergo and successfully pass a background investigation.
- ✓This position requires a Public Trust clearance.
- ✓This not a Bargaining Unit position.
- ✓Time-in-Grade requirement must be met by the closing date of the vacancy.
- ✓All Federal employees are required to have Federal salary payments made by direct deposit.
- ✓The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees.
- ✓If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the HR Office.
- ✓This position does not have a positive education requirement.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Personality Fit
Job ID: cd857320-3d98-4b7e-a0fb-83658b65000c
Posted via USAJobs