Job Listing
Management and Program Analyst (Workforce Management)
Customs and Border Protection · Posted 14 days ago
On-site Washington, DC $85K – $133K Apply by Sep 8, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operations Support, Immediate Office of the Executive Assistant Commissioner, located in Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
What You'll Do
- →This position is located within the Mission Support Division (MSD), Immediate Office of the Executive Assistant Commissioner (EAC), Operations Support Office (OS), U.S.
- →Customs and Border Protection (CBP), Department of Homeland Security (DHS).
- →The incumbent provides oversight and analysis of workforce development programs and policies, including human capital efforts related to position management, staffing and placement, performance management, awards, and workers' compensation.
- →This work supports the efficiency and effectiveness of OS mission support operations and helps ensure CBP has the workforce capabilities needed to carry out its mission.
- →This position starts at a salary of $85,447.00 (GS-11, Step 1) to $133,142.00 (GS-12, Step 10) with promotion potential to $158,322 (GS-13 Step 10).
- →GS Salary: Visit this link to view the locality pay tables by geographic area.
- →If you do not see your geographic area listed, select the "Rest of United States" pay table.
- →Some positions fall under a special pay rate depending on the series, grade level and location of the position.
- →Please visit this link to view special pay rate charts.
- →Typical Duties include: Analyzing tables of organization for OS offices to ensure positions are accurately recorded and onboard data is maintained and current.
- →Assessing staffing levels, attrition rates, projected turnover, program changes, and workforce trends to provide analytical data and resource allocation recommendations to senior management.
- →Monitoring recruitment plans for offices under OS purview and preparing analytical reports on employment levels, recruitment trends, and workforce requirements.
- →Evaluating hiring plan execution in coordination with higher-graded Management and Program Analysts and budget personnel to ensure hiring actions align with position ceilings, funding availability, employment requirements, and organizational goals.
- →Compiling, reviewing, and analyzing performance management data to assess program health, support compliance with performance management requirements, and provide technical assistance to field office personnel.
Requirements
- ✓You must be a U.S.
- ✓Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
- ✓Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
- ✓Please review further details via the following link.
- ✓DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
- ✓Learn more about E-Verify including your rights and responsibilities.
- ✓Bargaining Unit: This position is not covered under the bargaining unit.
- ✓Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
- ✓Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
- ✓Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
- ✓Decisions on requests for RA are made on a case-by-case basis.
- ✓If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
- ✓You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
- ✓To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Personality Fit
Job ID: ed267966-3a0e-427d-85e7-7e147c13e860
Posted via USAJobs