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Management and Program Analyst

Veterans Health Administration · Posted 2 days ago

Hybrid Wilmington, DE $117K – $152K Apply by Oct 5, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
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About the Role

This position provides a full range of administrative, analytical, and evaluative duties with Medical-Legal Risk Management (MLRM) systems, operations, policies and applicable requirements under regulation and law. Advises and supports staff who include Executive Leadership, Veterans Integrated Network (VISN) and Health Service Area (HAS) staff, Strategic Division and component program offices, field based staff, and key offices within VA and VHA on matters related to the MLRM program.

What You'll Do

  • →Prepares reports or briefings on results of studies and is responsible for collection, interpretation, and analysis of quantitative and qualitative data relevant to program(s) being evaluated.
  • →Leads and/or collaborates deployment of necessary projects by developing and/or recommending the most effective and appropriate methodologies for systems improvement, process efficiency and effectiveness, information gathering, and identification and mitigation of risks.
  • →Effectively determines and utilizes the most and appropriate analytical tools and high efficiency methodologies to be used in support of program initiatives, including but not limited to statistical analysis, Lean Six Sigma, Performance Enhancement/ Quality Improvement, and process flow mapping throughout VA.
  • →Projects often involve gathering complex and detailed information from sources within VHACO and VHA facilities.
  • →Participates in discussions, meetings, conferences and conference calls with management officials and employees to share information; investigate facts; present conclusions, recommendations, and alternates; obtain concurrence; develop alternative courses or actions; and mutually resolve problems.
  • →Conducts, leads, assists or works in support of Risk Management inquiries, audits, gap analysis and/or detailed process analysis, root cause analysis, and process improvement initiatives.
  • →Advises process teams and owners on identification, analysis, description and implementation processes.
  • →Makes timely and effective decisions that produce results through strategic planning, development of measures, and monitoring progress of interventions/actions to meet goals.
  • →Work Schedule: 8:00am to 4:30pm Telework: This position may be authorized for ad hoc telework.
  • →Telework eligibility will be discussed during the interview process.
  • →Ad hoc is defined as occasional, non-recurring telework.
  • →Virtual: This position may be authorized for Virtual Work.
  • →Virtual Work eligibility is for current VA Employees that are already subject to the return to in-person work mandate in their current position.
  • →Applicants without an existing assigned VA Staff Office must be located within 50 miles of a VA-owned or leased space.

Requirements

  • ✓You must be a U.S.
  • ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • ✓In addition to the application and questionnaire, this position requires an online assessment.
  • ✓The online assessment measures critical general competencies required to perform the job.
  • ✓Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • ✓A pre-placement physical examination is not required.
  • ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • ✓There is no educational substitution at this grade level.
  • ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 2ce91130-f719-4fef-b961-eac81349477a

Posted via USAJobs

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