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Management and Program Analyst
Internal Revenue Service · Posted 56 days ago
Hybrid Fresno, CA $106K – $158K Apply by Jul 27, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
WHAT IS TAXPAYER SERVICES - CUSTOMER ASSISSTANCE RELATIONSHIP & EDUCATION (CARE)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CARE-Customer Assistance, Relationship and Education, Media and Publications, Taxpayer Correspondence Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Plans, develops, and coordinates projects and/or programs that impact multiple organizations throughout the business unit.
- →Analyzes new or proposed regulations, or other authoritative guidance to determine impact on program operations and existing policies and procedures.
- →Identifies and analyzes critical problems and issues and the timing and sequence of key program events and milestones.
- →Anticipates any adverse impact on budget and/or work plans.
- →Develops innovative solutions, documents findings and conclusions, and develops and delivers presentations.
- →Provides key input to leadership and team members.
- →Coordinates and consults with all levels of the Service, on behalf of their respective organization.
- →Represents the IRS interests and coordinates the impact of the projects/programs with employees and managers in all affected areas within the Service and with individuals and organizations outside of the Service.
- →Proactively consults with Senior Project Managers, business unit managers and leadership to identify/define customer needs and requirements relative to employee compliance with safety, security, incident, and emergency management protocol.
- →Conducts in-depth analyses of assignments to gather and evaluate information to set specific goals/action plans aligning to the mission and strategies of the Agency, assesses problem areas.
- →Updates project/program control systems used by the business unit.
- →Conducts reviews of projects/programs within the business unit's scope for their respective business units related to the Strategic Operating Plan (SOP).
Requirements
- ✓Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period.
- ✓During this time, your performance, conduct, and suitability for continued employment will be evaluated.
- ✓You will not automatically convert to permanent status at the end of the probationary (or trial) period.
- ✓Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
- ✓If no certification is made before the probationary (or trial) period ends, your appointment will be terminated.
- ✓You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations.
- ✓Additional guidance and support will be provided during onboarding.
- ✓Government Credit Card - Obtain and use a government-issued charge card for business-related travel.
- ✓Key Eligibility Requirements: U.S Citizenship - Must be a U.S.
- ✓Citizen or National and provide proof of U.S.
- ✓Citizenship.
- ✓Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
- ✓Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9.
- ✓Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Personality Fit
Job ID: 9178ca0c-5f07-4af8-940a-4be11ba45a1a
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