Job Listing
Management and Program Analyst
Internal Revenue Service · Posted 56 days ago
Hybrid Fresno, CA $106K – $158K Apply by Jul 27, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
WHAT IS TAXPAYER SERVICES (TS) - CUSTOMER ASSISTANCE RELATIONSHIPS & EDUCATION (CARE)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - CARE-Customer Assistance, Relationship and Education, Media and Publications, Taxpayer Correspondence Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Plans, develops, and coordinates projects and/or programs that impact multiple organizations throughout the business unit.
- →Analyzes new or proposed regulations, or other authoritative guidance to determine impact on program operations and existing policies and procedures.
- →Identifies and analyzes critical problems and issues and the timing and sequence of key program events and milestones.
- →Anticipates any adverse impact on budget and/or work plans.
- →Develops innovative solutions, documents findings and conclusions, and develops and delivers presentations.
- →Provides key input to leadership and team members.
- →Coordinates and consults with all levels of the Service, on behalf of their respective organization.
- →Represents the IRS interests and coordinates the impact of the projects/programs with employees and managers in all affected areas within the Service and with individuals and organizations outside of the Service.
- →Proactively consults with Senior Project Managers, business unit managers and leadership to identify/define customer needs and requirements relative to employee compliance with safety, security, incident, and emergency management protocol.
- →Conducts in-depth analyses of assignments to gather and evaluate information to set specific goals/action plans aligning to the mission and strategies of the Agency, assesses problem areas.
- →Updates project/program control systems used by the business unit.
- →Conducts reviews of projects/programs within the business unit's scope for their respective business units related to the Strategic Operating Plan (SOP).
Requirements
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current IRS employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: 27d3352c-8b95-4f00-ac83-edc5c6a5f233
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