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Management and Program Analyst

Defense Logistics Agency · Posted 7 days ago

Hybrid Kaiserslautern $53K – $83K Apply by Jun 5, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

See below for important information regarding this job. GS9: $52,727 - $68,549 GS11: $63,795 - $82,938

What You'll Do

  • Acts as a customer liaison for EMS business area to ensure customer requirements are met in a timely manner and a quality product is delivered.
  • Markets and sells the full range of product and services offered by Document Services to a diverse and geographically dispersed customer base across all levels of rank and responsibility.
  • Schedules and facilitates quarterly program reviews with all customers identified as significant or critical by the Supervisory Customer Relations Specialist.
  • Works with the customers to achieve customer requirements and goals without compromising established Document Services business rules.
  • Responsible for development of customer Memorandum of Agreement (MOA) up to total value of $100K and receipt of funding for services as requested.
  • Researches, analyzes and monitors customer service patterns and potential problems.

Requirements

  • Are you using your education to qualify?
  • You MUST provide transcripts or other documentation to support your educational claims.
  • Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
  • GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.
  • Such study may have been performed on a full-time or part-time basis.
  • If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 7cf277d2-01fc-4c69-ab3f-76684f5d1233

Posted via USAJobs

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