Job Listing
Management and Program Analyst
Customs and Border Protection · Posted 12 days ago
On-site Indianapolis, IN $107K – $140K Apply by Sep 10, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Finance Indianapolis, IN. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
What You'll Do
- →The incumbent serves as a Management & Program Analyst located in the Department of Homeland Security (DHS), Customs and Border Protection (CBP), Office of the Commissioner (OC), Office of Finance (OF).
- →Serves as an analyst or advisor to executive management on a major mission or administrative program requiring application of a wide range of qualitative system and management support principles, processes, and systems.
- →Those can include, but are not limited to budget methodology and control, statistical research and performance measurement, information systems, management techniques and theories, organizational structure, planning and control systems, and public and congressional liaison, policy and other programs, impacting the total office.
- →Typical duties include: Tracking position management activities through workforce forecasting, staffing gap analysis, and attrition trend reviews to support effective recruitment and staffing strategies.
- →Analyzing historical workforce patterns, staffing levels, and organizational trends to identify current and future human capital needs.
- →Providing advice and recommendations to senior leadership on human capital issues, personnel program changes, workforce trends, best practices, and potential organizational impacts.
- →Developing and recommending improvements to human capital services, processes, and workforce management practices to meet changing office requirements.
- →Leading teams and projects focused on redesigning, automating, and re-engineering business processes to improve efficiency and service delivery.
- →Providing workforce planning and analysis services to program offices by evaluating workforce data and developing recommendations on staffing levels, skill requirements, and resource needs.
- →This position starts at a salary of $107,428.00 (GS-13, Step 1) to $139,658.00 (GS-13, Step 10) with promotion potential to $139,658 (GS-13 Step 10).
- →GS Salary: Visit this link to view the locality pay tables by geographic area.
- →If you do not see your geographic area listed, select the "Rest of United States" pay table.
- →Some positions fall under a special pay rate depending on the series, grade level and location of the position.
- →Please visit this link to view special pay rate charts.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
- ✓As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
- ✓Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
- ✓Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
- ✓Please review further details via the following link.
- ✓DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
- ✓Learn more about E-Verify including your rights and responsibilities.
- ✓Bargaining Unit: This position is not covered under the bargaining unit.
- ✓For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.
- ✓Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Personality Fit
Job ID: 70ddd003-fc45-4477-934b-11990c6b0051
Posted via USAJobs