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Management and Program Analyst

Citizenship and Immigration Services · Posted 1 days ago

Hybrid Tempe, AZ $91K – $118K Apply by Sep 24, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
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About the Role

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analyst, you will advise management by evaluating the effectiveness of office programs and operations while performing a wide range of administrative and analytical duties in support of intake processes and informational material requirements.

What You'll Do

  • Independently conducts complex analyses of operational performance, organizational effectiveness, workload, program execution, and customer service across multiple components.
  • Advises management on the interpretation and operational application of government policies by identifying implementation challenges, operational risks, and recommended courses of action.
  • Designs analytical methodologies, establishes performance measures, develops evaluation criteria, and applies advanced analytical techniques to assess and identify opportunities for organizational improvement.
  • Develops briefings, presentations, informational materials, or analytical products to support various projects and programs.
  • Represents the organization in cross functional initiatives requiring extensive coordination, negotiation, and collaboration to achieve organizational objectives and priorities.

Requirements

  • Conditions of Employment: You must be a U.S.
  • Citizen or U.S.
  • Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
  • Citizenship and Immigration Services.
  • This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
  • Federal or Military employee serving overseas.
  • Probationary Period: You may be required to serve a probationary period of 1 year.
  • EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-13 grade level.
  • Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
  • Office of Personnel Management guidance and U.S.
  • Office of Management and Budget plans and policies concerning hiring.
  • These authorities are subject to change.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • Common definitions for hiring terms found in this announcement.

Benefits

  • DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
  • Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
  • DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
  • For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 38458bbe-f4af-4433-a2de-e7f54e9f1e37

Posted via USAJobs

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