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Management Analyst
Veterans Benefits Administration · Posted 56 days ago
Hybrid Phoenix, AZ $94K – $122K Apply by Jul 30, 2026 Management And Program Analysis ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
The position is in the VA Regional Office (VARO). The incumbent is assigned to the Veterans Service Center (VSC) and reports to the Veterans Service Center Manager (VSCM) and to the Assistant Veteran's Service Center Managers (AVSCM). The primary purpose of this position is to provide operations and management. The incumbent performs a variety of substantive analytical, planning, training, evaluative, budgetary, and advisory work.
What You'll Do
- →Specific duties include: Performs a variety of complex analytical activities to evaluate, develop, advise, and promote improvement in station managerial and personnel policies, practices, methods, procedures, and organizational structures.
- →Participates in discussions, meetings, conferences, and conference calls with agency administrators, senior subject matter and technical personnel, and other federal agency officials to secure and provide information, to investigate facts; present conclusions, recommendations, and alternatives; obtain concurrence; develop alternate courses of actions; and mutually resolve problems.
- →Advises management of unique conditions and issues which affect administrative activities and provides guidance on interpretation and implementation of new and revised legislation, policies, regulations, and procedures.
- →Serves as a liaison between VBA District Offices and the RO, coordinating and facilitating initiatives that require team cooperation and action.
- →Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations, grievance responses, and disciplinary/performance action drafts and files.
- →Acts with extreme confidentiality and discretion when dealing with highly sensitive employee and labor relation matters for example, disciplinary actions and management strategy in negotiations with labor.
- →Provides local advice and prepares memos for the VSMC regarding labor management issues, master agreement discrepancies and management's position on such issues such as changes in working conditions or conditions of employment within the Regional Office.
- →Keeps all records and timetables concerning Master Agreement matters for the Veteran Service Center.
- →Regularly apprises the VSCM and AVSCM(s) of initiative status and recommends when intervention is necessary; providing sound advice and guidance to station management in achieving the RO's objectives.
- →Studies areas requiring new or substantially modified work methods, procedures and systems necessitated by changes in mission, staffing levels to improve productivity, quality, and timeliness.
- →Assists with plans and schedules for ongoing production-oriented work on a quarterly and annual basis and directs assignments of similar duration.
- →Develops local policy statements implementing VBA directives in such areas as training and systemic analyses of operations.
- →Perform other related duties as assigned.
- →Work Schedule: Full Time, Monday - Friday, 8:00 a.m. - 4:30 p.m.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational requirement or substitution at the GS-12 grade level.
Benefits
- ★Enjoy career benefits that help you find work/life balance, plan for the future, and prepare for the unexpected.
- ★With comprehensive health insurance, unmatched paid time off, and broad retirement options, you can rest assured that VA will care for you as you care for those who have served.
- ★A career with the U.S. government provides employees with a comprehensive benefits package.
- ★As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Personality Fit
Job ID: b6db40c7-43f9-4f66-93ee-82ffa7997577
Posted via USAJobs