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Management Analyst

Veterans Benefits Administration · Posted 56 days ago

Hybrid Winston-Salem, NC $90K – $116K Apply by Aug 4, 2026 Management And Program Analysis ENTJINTJINTPISTJ
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About the Role

The incumbent serves as a Management Analyst (MA) in the Support Services Division. The incumbent plays a key role in managing the successful transition of the implementation plan into operational areas. The incumbent will lead management activity across the business lines within the Regional Office (RO) and will focus on implementing changes to business processes, systems and technology and job roles.

What You'll Do

  • Typical duties include, but are not limited to: Assist and advise management on the effectiveness and efficiency of the Divisions programs and functions Develops, analyzes, evaluates, and improves the effectiveness of work methods and procedures, management controls, information, and documentation systems.
  • Analyzes management techniques, processes, and styles for improving organizational effectiveness.
  • Handles correspondence and is privy to sensitive employee and labor relations issues.
  • Provides advice and prepares memos for management regarding labor management issues, master agreement discrepancies and managements position on such issues.
  • Gathers information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency of work operations.
  • Provides position management advice and recommendations to agency managers including providing advice on the distribution of workload among positions and organizations.
  • Promotion Potential: The full performance level of this position is GS - 12.
  • Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only.
  • The selectee is required to report to the official duty station each scheduled workday.
  • Telework may be approved only on a case-by-case basis with supervisory approval.
  • Routine or recurring telework is not authorized for this position.
  • Virtual: This is not a virtual position.
  • Position Description/PD#: Management Analyst GS-12: 39897A Relocation/Recruitment Incentives: Not Authorized.
  • Financial Disclosure Report: Not required.

Requirements

  • As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.Additional Conditions of Employment are as follows: You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • There is no educational substitution at the GS-12 grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 8e410184-2be2-47c4-86d1-81c9c1e76e6b

Posted via USAJobs

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