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Management Analyst
Veterans Benefits Administration · Posted 49 days ago
Hybrid Phoenix, AZ $94K – $133K Apply by Aug 6, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
The incumbent serves as a Management Analyst (MA) in the Support Services Division (SSD) at the Regional Office (RO). The employee is subordinate to the Chief for managing the front office and assisting the supervisory staff by carrying out a complete range of administrative, project management, and analytical functions.
What You'll Do
- →Specific duties include: Develops support service strategies and objectives.
- →Develops and disseminates expert guidance and policies to field station personnel with regards to productivity, effectiveness, and efficiency of program operations.
- →Provides recommendations to the Chief and Assistant Chief concerning the performance of the program and provides input concerning performance of the program for executive leadership review.
- →Provides independent direction in the control, coordination, and development for all related activities within subordinate organization.
- →Preparation includes, but is not limited to; electronic tracking, searching for records, researching, interpreting, and applying applicable laws, regulations, and handbooks in response to inquiries.
- →Maintains and analyzes records reflecting workload, timeliness, and quality of operations within the division.
- →Charts progress toward desired goals and advises division management of pertinent trends.
- →Works with the business lines, staff offices, managers, and central office (Office of Mission Support, Office of Financial Management, ALAC, Hines, etc.), to remain aware of and capture evolving policies for real-time policy updates.
- →Conducts special surveys and studies involving services, changes in organizational.
- →Structure and methods of operation to promote efficient oversight of the SSD.
- →Makes recommendation(s), oral or written on new management policies and procedures.
- →Develops and disseminates information to SSD staff and others through a wide variety of communication methods and techniques including written, oral, and visual.
- →Coordinates the work of the SSD to address administrative details.
- →Develops data required by division management and Central Office directives, to include recurring reports and the weekly workload reports.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational requirement or substitution at the GS-12 grade level.
Personality Fit
Job ID: 7c47c645-5de9-428b-938d-3397a1d1aeda
Posted via USAJobs