Job Listing
Legal Administrative Specialist (Contact Representation)
Veterans Benefits Administration · Posted 1 days ago
Hybrid Togus, ME $58K – $75K Apply by Jun 26, 2026 General Legal And Kindred Administration ISFPISTP
Apply for this job → About the Role
The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to Veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits.
What You'll Do
- →Major Duties: Coordinates counseling sessions with Veterans, their dependents, and their beneficiaries face to face, regarding all benefits available through the VA, as well as non-VA benefits available through other agencies.
- →This is accomplished through in-person or telephone interviews, and correspondence with VBA facilities and provides broad outreach services.
- →Explains in detail VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures and benefit determination information and all pertinent information available in system of record.
- →Assists with programs including, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefit programs, other federal, state, and local domestic relations, and assistance programs.
- →Prepares technical correspondence to Veterans and their dependents providing benefit information, representation rights, and response to miscellaneous inquiries.
- →Explains pertinent legal provisions, regulations, and related administrative practices and their application to specific cases.
- →May serve as or with the Outreach Coordinator (such as the Women's Veterans Coordinator, Minority Veterans Coordinator, Homeless Veterans Coordinator, Aging Veterans Coordinator, Ex-Prisoners of War Coordinator or Military Services Coordinator).
- →Initiates inquiries to resolve errors, delays, or other problems in obtaining benefits.
- →Completes claim and appeal related work.
- →Work Schedule: Monday-Friday 8:00am-4:30pm Compressed/Flexible: Not Available Telework: Yes.
- →Ad-hoc telework may be permitted in accordance with agency policy.
- →Employees are required to report to their assigned duty station unless telework has been explicitly approved in advance by their supervisor.
- →Eligibility for ad-hoc telework may be addressed during the interview process.
- →Telework is a discretionary privilege, not a right, and may be granted or denied based on performance, operational needs, and other relevant considerations.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a 1-year probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Incumbent must be willing to report to the duty station indicated for this position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: 68340653-4d9f-4afa-9e29-9511b1314f13
Posted via USAJobs