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Lead User Experience Designer

Office of Personnel Management · Posted 5 days ago

Hybrid Lakewood, CO $144K – $187K Apply by Sep 25, 2026 Information Technology Management ENTJINTJINTPISTJ Design
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About the Role

As a Lead User Experience Designer with the U.S. Office of Personnel Management, you will shape how the Federal workforce experiences digital government. You will lead research, design, and usability testing for a large-scale web application, build the design system and standards that keep it consistent and accessible, and bring modern design practice to leaders and teams across the agency - turning research and emerging technology into services people actually want to use.

What You'll Do

  • Lead end-to-end UI/UX design for a large-scale web application, from user research and information architecture through high-fidelity design and usability testing.
  • Establish and maintain the design system - component library, design tokens, interaction patterns, and documented usage standards - governing visual and functional consistency across all user-facing interfaces.
  • Produce high-fidelity designs and interactive prototypes in Figma, including reusable component libraries, responsive layouts, and annotated specifications for development handoff.
  • Evaluate and apply emerging technologies, including AI-enabled capabilities, to improve digital services and user experiences - assessing them for usability, accessibility, customer needs, and responsible implementation.
  • Apply user research, customer data, and human-centered design methods to inform product, service, and technology decisions.
  • Serve as the technical design authority for the program: review and provide direction on design work performed by contractor and partner staff, and guide development teams in faithful implementation.
  • Ensure digital products meet Section 508 and WCAG accessibility standards as well as modern web design and usability standards.
  • Collaborate with product, engineering, business, and customer experience teams to translate customer requirements into digital solutions.
  • Advise stakeholders on user-centered design practices through consultations, design reviews, demonstrations, and communities of practice.

Requirements

  • Must be a U.S.
  • This announcement may be used to make Term or Permanent appointments.
  • This position is not eligible for inclusion in a bargaining unit

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: f8635b8b-5473-488d-a4f8-aaf3f728ae9f

Posted via USAJobs

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