Job Listing
Lead MSA Community Care
Veterans Health Administration · Posted 136 days ago
About the Role
This position is located in the Veterans Health Administration (VHA), Southeast Network (VISN 7), VA Augusta Health Care System (VAAHCS) in Augusta, Georgia located in the Department/Service Name. The incumbent is responsible for initiating and carrying out a variety of administrative and technical duties in support of the Community Care(CC).
What You'll Do
- →VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional Monitors daily staffing levels and ensures equal distribution of workload/coverage on a daily basis.
- →The Lead Medical Support Assistant assists the Supervisory Medical Support Assistant with developing contingency plan for data/input/transmission during computer down-time.
- →Maintains suspense files necessary for processing orders for recurring tests.
- →Collaborates, communicates, set priorities, and organizes the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- →The incumbent screens new consults for non-VA care for eligibility, specialty service requested duplication, and appropriateness of sending patients to community provider.
- →As the Lead MSA the incumbent will provide on-the-job training to new employees.
- →Conducts audits for compliance of the work of the AMSA and remits findings timely to Supervisory MSA.
- →Collaborates with AMSA and Supervisory MSA about AMSA's progress and needs.
- →Responsible for reviewing the work of full performance and developmental AMSAs for accuracy, completeness, using current laws and directives.
- →The incumbent is skilled in tactful and effective communication both orally and in writing.
- →Demonstrates advance knowledge of the technical health care process as it relates to access to care.
- →Assures authorization is obtained from appropriate service chief for procedures performed at non-VA facilities.
- →The Lead MSA assists with contacting Veteran by telephone to explain pending or new consult request.
- →The incumbent ensures that veteran appointments are made with other VA facility, contract site, or community providers of Veteran's choice as appropriate.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: ac1ae15b-78fa-4dc1-bd43-64f6dd35d3e1
Posted via USAJobs