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LEAD MEDICAL SUPPORT ASSISTANT
Veterans Health Administration · Posted 2 days ago
On-site Milwaukee, WI $47K – $62K Apply by Jun 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This position serves as the Lead Medical Support Assistant in the Health Administration department which is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin. This position is under the supervision of the Community Care Nurse Manager.
What You'll Do
- →VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs The Lead MSA monitors work load and work load distribution, resolves daily work place issues, maintains efficient workflow, provides input on performance, and performs audits as assigned by the supervisor.
- →Major Duties: Assuring coverage of MSA work load.
- →Provide guidance to MSA's in adherence to policy and procedures.
- →Maintain equal work load distribution.
- →Orientates and provides training to new and current employees, and ensures training requirements and competencies are met and maintained.
- →Routinely communicates with supervisor(s) otherwise functions independently making decisions based on guidelines, policy and procedures and performs these duties in a manner that only minimal supervision is required.
- →Provides the customer consistent information according to established policies and procedures.
- →Provides care and/or services appropriate to the age of the patients being served, and which is appropriate to the cognitive; emotional, and chronological maturation of the patient.
- →Work Schedule: Monday - Friday 8:00am - 4:30pm (Flexible) Compressed/Flexible: Not authorized.
- →Telework: Not available.
- →Virtual: This is not a virtual position.
- →Functional Statement #: 01406F Relocation/Recruitment Incentives: Not Authorized.
- →Permanent Change of Station (PCS): Not Authorized.
- →PCS Appraised Value Offer (AVO): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: e486b16a-f8ae-4612-a345-e1254e6a5e87
Posted via USAJobs