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Lead Medical Support Assistant

Veterans Health Administration · Posted 3 days ago

Hybrid Johnson City, TN $53K – $69K Apply by Jun 12, 2026 Medical Support Assistance ISFJISTJ
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About the Role

This position serves as a Lead Medical Support Assistant for the Mountain Home VA Medical Center - Community Care, TN ensuring assistance to Veterans by providing a smooth process for management of outpatient appointments as well as providing administrative support. The Lead MSA acts as a point person for training, questions, service level advocacy and much more all while assisting the chief of ward administration.

What You'll Do

  • The Lead Advanced Medical Support Assistant (AMSA) monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
  • Functional Statement #: 61034 - F Relocation/Recruitment Incentives: Not authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no substitution of education for experience at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 34664ae5-b7b9-4b6b-91b1-9b01571e15b4

Posted via USAJobs

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