Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 54 days ago
On-site Indianapolis, IN $51K – $66K Apply by May 28, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Lead MSA monitors and makes work assignments, provides input on performance, resolved daily workplace issues, and maintains efficient workflow. Assignments at this level include, but may not be limited to: assuring coverage of all areas of responsibility; ensuring accurate and timely completion of Return to Clinic Orders and Consults; reviewing data and reports to ensure efficiency, quality, and completion of work; providing guidance to staff members.
What You'll Do
- →Major duties and responsibilities include, but are not limited to: Assuring coverage of all areas of responsibility; ensuring accurate and timely completion of reports.
- →Working collaboratively with other services.
- →Developing and maintaining effective and efficient communication with the patient, with the interdisciplinary team, their supervisor, and other specialty services within the healthcare system.
- →Setting priorities and deadlines; adjusting the flow and sequencing of the work to meet team and patient needs; Participate in and provide input during team meetings to assist in resolving problems having to do with operational issues or procedures; Performing administrative follow-up actions.
- →Work Schedule: Monday through Friday, Dayshift Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Position Title/Functional Statement #:Lead Medical Support Assistant/PD91465VS Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓You may be required to serve a probationary period.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID complaint cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (OR INSERT "2-year trial period") during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
Personality Fit
Job ID: 29bed42f-3099-4163-b388-8f095be663eb
Posted via USAJobs