Job Listing
IT Specialist (Training, Communications & Change Management)
Office of the Chief Information Officer · Posted 7 days ago
Hybrid Lakewood, CO $108K – $158K Apply by Sep 21, 2026 Information Technology Management ENTJINTJINTPISTJ Marketing
Apply for this job → About the Role
As an IT Specialist (Training, Communications & Change Management) you will serve as a technical training, communications, and change management specialist. Location of position: Washington, DC, Raleigh, NC, Kansas City, MO, Lakewood, CO, Fort Worth, TX, and Tacoma, WA The Office of Digital Management is responsible for managing General Services Administration IT solutions, resources, and shared services. We are currently filling one vacancy, but additional vacancies may be filled as needed.
What You'll Do
- →Design expert technical training, communications, data analysis, coordination, and advice in the future planning and integration of agency-wide/regional technology solutions.
- →Provide agency-wide technical guidance (including videos, instructional guides, and live training) to efficiently and effectively operate software/hardware systems.
- →Participate and/or lead the implementation of Agency-wide IT program projects from design to support for assigned organization (including communications, training, and user feedback on technical solutions).
- →Researches and reviews new IT developments, including resources and techniques.
- →Plans or recommends their long-range incorporation into the organization's work.
- →Deliver training for end-users in support of new system development and implementation.
- →Manages the programmatic aspects of the IT training program, which includes developing and implementing robust tracking mechanisms for critical program data and metrics.
- →Monitors and analyzes data such as course enrollment rates, attendance figures, participant satisfaction scores, and the open rates of promotional communications.
- →Evaluates the overall effectiveness of the training curriculum and marketing efforts, informing continuous improvements, and ensuring the program consistently meets its strategic objectives and delivers maximum value to employees.
Requirements
- ✓If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
- ✓If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office.
- ✓Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- ✓Serve a one year probationary period, if required.
- ✓Undergo and pass a background investigation (Tier 2 investigation level).
- ✓Have your identity and work status eligibility verified if you are not a GSA employee.
- ✓We will use the Department of Homeland Security's e-Verify system for this.
- ✓Any discrepancies must be resolved as a condition of continued employment.
- ✓US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959
Benefits
- ★You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development
Personality Fit
Job ID: 90493fe4-1abe-43fd-953a-0be3d053e133
Posted via USAJobs