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IT Specialist (Systems Administration)
Commander, Navy Installations Command · Posted 76 days ago
Hybrid Millington, TN $70K – $90K Apply by Jul 11, 2026 Information Technology Management ENTJINTJINTPISTJ Transportation
Apply for this job → About the Role
This position is assigned to the NAF Systems Branch supporting Fleet and Family Readiness Support Services; Commander, Navy Installations Command; Millington, TN. Incumbent serves as an Information Technology Specialist (System Administration) responsible for work that involves the planning and delivery of customer information technology devices, including system configuration, patching, supporting deployed devices, troubleshooting, assistance, or training, in response to customer requirements.
What You'll Do
- →In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
- →Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
- →Duties include but are not limited to: Provides Tier II and III level helpdesk hardware and software support for Fleet and Family Readiness FFR devices to include Point of Sale (POS), commercial patron and business devices for the enterprise.
- →Collaborates and liaisons with program managers and attends conference calls as required.
- →Provides TIER II and III computer hardware and operating software, Windows and MAC, customer support to business and patron users.
- →Develops and maintain a cyber-secure image and provision computer hardware to support business and patron users.
- →Diagnoses and resolves computer hardware and software problems in response to customer reported incidents.
- →Assists with needs analyses to define opportunities for new or improved support process solutions.
- →Performs helpdesk ticket assessment, analysis for solution, implementation of corrective action to resolve discrepancy and documentation.
- →Researches, evaluates, and provides feedback on problematic trends and patterns to support requirements.
- →Performs configuration/troubleshooting and maintaining of customer hardware and software.
- →Develops and deploys computer hardware and software firmware and patches on an enterprise system to meet cyber security requirements.
- →Participates in the planning and delivery of a full range of customer support services to the organization.
- →Presents informal training to staff and customers in using hardware and software systems.
Requirements
- ✓There is no positive education requirement for this position.
Personality Fit
Job ID: 8146e9d4-ec23-4531-a155-46d2af9d97a3
Posted via USAJobs