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IT Specialist (System Analysis)
Federal Aviation Administration · Posted 61 days ago
Hybrid Atlantic City, NJ $123K – $191K Apply by Jul 29, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
This position serves as a Field Support Lead reporting to the FAA NOTAMS Systems Sub Team located at the William J. Hughes Technical Center.
What You'll Do
- →This position provides support for the Federal NOTAM System (FNS) and the NOTAM Modernization Service (NMS).
- →The employee participates as a technical team member for the development, enhancement, planning, conducting and documenting of processes for second level engineering site support activities.
- →These activities include support to NAS monitoring, the second level helpdesk and also include providing direct technical assistance to field personnel and/or vendor for the resolution of system/service or NAS issues, restoration of system/services and support of delivered system modifications.
- →Principal duties of this position are to ensure the timely resolution of any immediate operational problem(s) and to ensure future occurrences are avoided.
- →The employee leads problem analysis and restoration activities by facilitating analysis efforts across site personnel, second level personnel, vendor support, and other external stakeholders.
- →The employee is responsible for ensuring issue information and status updates are logged in the appropriate issue tracking database(s) and communicated to all appropriate stakeholders and management as required.
- →Regular duties of the position include: 1.
- →Providing technical input to all site support documentation to ensure accuracy and usability; 2.
- →Conduct of site support activities and performance of data reduction and analysis (DR&A) and other tasks in support of testing efforts including debugging and/or troubleshooting of issues; 3.
- →Analysis of system issues and providing technical recommendations for resolution; 4.
- →Participation in site support key-site testing activities and data analysis to ensure system/service changes or updates satisfy all functional and operation requirements; 5.
- →Travel or remote support for modification testing, resolution of site issues or problems, installation of system/service modifications, or for site restoral activities; 6.
- →Development of transition plans and procedures; 7.
- →Providing technical guidance and direction to site support team members; 8.
Requirements
- ✓We are not accepting applications from noncitizens.
Personality Fit
Job ID: baafa23a-49bb-44d7-983f-4974bbfb2040
Posted via USAJobs